Civil Strategies
← The CIVIL Lens
Insight 2025 · 5 min read

The New Normal of Volatility: How Nonprofits Can Hold Steady

The ground shifts daily. Two practices, anchoring to clarity and making communication relational, that help organizations hold steady through constant volatility.

Midy Aponte-Vargas

Founder & CEO, Civil

Nonprofits are learning to hold steady in a world that keeps shifting beneath our feet. We have to name it: the new normal is a near-constant state of volatility. A funding stream that felt secure on Friday is in question by Monday. A policy change lands on Tuesday and rewrites the rules for the year. By Wednesday a headline drops, and by 9 a.m. a carefully crafted plan already feels outdated.

How many times have we sat through scenario planning, mapping every possible outcome, only to live through the one that was never on the list? Even the most seasoned leaders are pausing to catch their balance. And yet here we are, still moving forward, sometimes gracefully, sometimes not. Here is how we are navigating volatility, in our own work, with clients, and alongside the communities we support.

1. Anchor yourself to clarity

Let us give ourselves credit. In the before days, our instinct was often one of two extremes: scattering like ants when the stick hit the mound, or freezing like deer in headlights, over-analyzing until no decision felt safe. Both left us drained and stuck. The field has grown. We are getting better at pausing before reacting, naming what matters most before rushing in, and refusing to let panic or overthinking set the pace.

We have held onto commitments that cannot be compromised, even when a funder dangled new money that would steer an organization off course. We have protected trust and relationships as the foundation, recognizing that volatility breeds distrust and that what we feel about another person is often less about them and more about how we are being nudged to feel. We are better at discerning noise from what truly requires attention, because not every fire belongs to us. And we are avoiding analysis paralysis, because overthinking can be as harmful as reacting too quickly.

Clarity is not about having every answer. It is pausing long enough to separate distraction from what is essential.

2. Prioritize communication, and make it relational

We use the word comms a lot. Let us be clear about which communication matters most. It is not the external press release or the polished talking points. In volatile times, what matters is relational communication, the way we actually talk to and with each other about what is happening around us. Silence makes everything worse; when people do not hear from their leaders, the gaps fill with fear and rumor. Communication will not erase uncertainty, but it does create steadiness.

Yes, this often means meeting, and nonprofits already meet plenty. The key is to meet with purpose. Too many meetings drift, starting without an agenda or with a vague check-in that becomes half an hour of venting. A steadier approach holds the space with intention. Ask what the situation surfaces, then focus the conversation three ways: start with what is time-sensitive and needs attention now; move into intelligence-gathering, what you need to learn or share to be better informed; and save time for planning, the actions you must take together to move forward.

Filed under Insight
Keep Reading All articles →
Insight

Cultivating a Mindset of Composure for the Period Ahead

Read →
Insight

Beyond Rapid Response: Operational Defense for Sustained Impact

Read →
Insight

Building Without a Map: Leading Through Fog, Not Illusion

Read →
Stay Connected

Subscribe to The CIVIL Lens.

Insights on smart operations and authentic communications, delivered to your inbox.

{{ subMessage }}